We want to ensure that as our client, you have complete confidence in your transactions with us. Therefore, we have implemented the following processes and disclaimers to augment our 100% Satisfaction Guarantee.

How To Place an Order
To place an order, simply click on the “add to shopping cart” button located in the upper right section on the page of the product you desire. Once you've completed your shopping, click on "check out" and follow the on-screen directions. We accept MasterCard, Visa, Discover and American Express. By law, we will automatically apply sales taxes where applicable.

Secure Transactions
All online transactions through Ridgeland Outfitters are placed via Secure Socket Layer (SSL) protocol for maximum information protection. This SSL is secured by Authorize.net, one of the most recognized and trusted names in online transaction management and protection.

Offline Transactions
Ridgeland Outfitters also accepts orders offline, either by phone, fax, email or snail mail. We accept credit cards as well as money orders and personal checks. Please note that personal checks and money orders must be cleared by our bank before we can process your order. This may take up to 2 business weeks to complete. Returned/NSF checks are subject to a $20.00 processing fee. We are required to automatically add sales tax where applicable.

Operating Hours and Contact Information
Our site is available 24 hours per day, 7 days per week, 365 days per year. Fax and email lines are also available around-the-clock. Please note that any emails and/or faxes received outside operating hours will be handled the following business day. Our standard hours of operation are 9.00 am – 5.00 pm EST, Monday – Friday, excluding holidays. We can be reached at:

13335 15 Mile Road
Sterling Heights, MI 48312
Suite 249
Phone:  586.838.4551
Fax:      586.630.0807
Email:   info@ridgelandoutfitters.com (for information and service-related queries)
            sales@ridgelandoutfitters.com (for sales only)

Order Processing and Shipment Time
If you place your order Saturday, Sunday or holidays, we will process it into our shipping system the first scheduled business day of the following week. During the business week, we process Internet orders every morning and again at 2:00 pm EST Monday - Friday. Orders placed on the website after 2:00 pm are processed the following business day. Orders are sent distributor direct using ground delivery unless otherwise specified. If more immediate delivery is required, please contact us directly during normal operating hours and will be happy to fulfill your request.

Out-of-Stock Items
Stock availability status is updated for each item on a regular basis. While we make every attempt to ensure that items are continuously available, we do encounter out-of-stock situations from time to time. We regret that we are not able to back-order any item currently out of stock. However, if you would like to be notified when a particular item becomes available, simply contact us with the item number and your email address.

Liability Disclaimer
Ridgeland Outfitters, Inc., it’s employees, affiliates, partners and retail outlets (such as this web site) do not warrant that a person may legally purchase, possess or carry any specific item offered through said retail outlets according to federal, state or local laws. As a retailer, Ridgeland Outfitters does not grant the legal right or authorize the purchase or possession of items that may be regulated in your state or municipality. These items include, but are not limited to, machetes, replica or blank firing guns, slingshots, air guns, bows, crossbows, knives, swords, electronic stun guns, chemical or personal defense sprays (tear gas), or other restricted/prohibited items. A person placing an order warrants that he or she is an adult (18 years or older) and is under no legal disabilities which would prohibit such person from ordering, owning, possessing, or transferring these items under all applicable federal, state and local laws. Due to the complexity and constantly changing nature of local, state and federal laws and regulations, it is impossible for Ridgeland Outfitters, Inc. to be aware of every restriction in every location in which our products may be sold or carried. It is the responsibility of the buyer to investigate and comply with the laws and regulations that apply in his or her specific area. The buyer, and not Ridgeland Outfitters, Inc., is solely responsible for any claims resulting from violation of these laws and or regulations. All orders placed on this web site are certified by the buyer to be made by persons of legal age in the state and locality where they reside.